You can shop on Crazy Fashions by providing just your email ID.
While it is not necessary to have an account to shop for and purchase items, it is recommended that you create one.
By creating your own Crazy Fashions account, you can enjoy a personalised shopping experience, including recommendations, quicker checkout. You will also be able to rate/review products and sellers.

Items should be returned within 3 days of receiving the product. The return period of the product is mentioned along with the product description..

It is easy to update your Crazy Fashions account and view your orders any time through 'My Account'.
'My Account' allows you complete control over your transactions on Crazy Fashions
Manage/edit your personal data like address, phone numbers, email ids
Change your password
Track the status of your orders
File a return request from ‘My Account’. Sign-In -> My Account -> Order History -> Request Return.Click for more help.
Return request is reviewed by Crazy Fashions.
If it is required, request is shared with the merchant for his approval.
After approval, pickup of the product is arranged through our courier partner.
If our reverse pickup service is not available on your address, we will ask you to dispatch the product. The courier charges will be reimbursed by us.
After the product is received, it is verified against your claim. Replacement or refund is initiated after that. Replacement would depend on the stock availability

Once your order has been logged and payment authorization has been received, Crazy Fashions confirms receipt of the order and begins processing it.
You will receive an email containing the details of your order.In this mail you will be provided with a unique Order ID (eg. OD01202130213), a listing of the item(s) you have ordered and the expected delivery time.
You will also be notified when the E-Tailer ships the item(s) to you. Shipping details will be provided with the respective tracking number(s).

We accept payments made by credit/debit cards issued in India.

Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

Your online transaction on Crazy Fashions is secure with the highest levels of transaction security currently available on the Internet. Crazy Fashions uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

You can review the status of your orders and other related information in the 'My Account' section.

In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.

You can review the status of your orders and other related information in the 'My Account' section
In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.

Make sure that the merchandise has not been used/worn or altered/tampered with, as well as is accompanied by its original price tag and packing slip. On the box, do mention your order number. If your order is approved for pick-up, you will receive the packaging instructions and return address in a separate email from us.

If we arrange the pick up of your product, you don't need to pay anything. If you are using a courier service to send your product back, you need to bear the courier cost

After your order is picked from your place, within 24-48 hours, you will receive an email from us specifying the tracking details using which you can track the package on courier’s website. You can track the status of your return request at crazyfashions.in/trackorder too..

We initiate the replacement or refund within 2 working days of receiving the product at our center. For refunds it takes upto 2 weeks for the amount to get credited in your account after we have initiated the refund. However, if the refund is in Reward points, the amount is transferred to your Crazy Fashions account. The refund/replacement may get delayed or declined if the product received by us is not as per your claim or you have not written Crazy Fashions order number on the package.


For COD orders refund would be done in form of Rewards Points or the eligible amount would be credited via NEFT. NEft details have to be mandatorily submitted by the user against the order id under the "My Account" section on the website.